WHY CHANGE MANAGEMENT?
When planning a major initiative, it can be tempting to leave Adoption & Change Management off the table, or to create a communications and training schedule and call it change management. The project team and leadership get concerned that involving too many people will slow down the project, randomize users and increase scope.
It’s also assumed that users will want to or at least be capable of adopting the new process or tool with a limited time investment.
While these tendencies are understandable, there’s ample evidence to show that skipping change management actually increases the risk of project failure. (Cost-Benefit Analysis of Change Management (prosci.com)
Before starting any major initiative: deployment, migration, or upgrade, start with your Governance Plan. Projects can kick off and run smoothly for weeks or months until unspoken configuration options need to be discussed and decisions made. Security risks need to be addressed. End user experiences may be looking less than ideal. Nobody knows who’s responsible for what... Cue the major project delays.
“Those who cannot remember the past are condemned to repeat it.”
What is a Project Retrospective?
A project retrospective is an opportunity for project teams to reflect on the successes and challenges encountered during the project. It provides time for introspection, away from the frenetic demands of project delivery, during which the team can discuss and analyze the project’s challenges and identify actions to be taken to avoid these issues in the future. The retrospective is also an opportunity to build team cohesiveness and to celebrate the team’s successes.
In short, the goal of the retrospective is to improve team performance between one project and the next.
Organized as a structured workshop or meeting, retrospectives are typically held at the conclusion of a project, although they may also be held mid-project, following the completion of major milestones.
The following questions are commonly asked and answered during a retrospective:
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