The ever-increasing amount of data collected by organizations around the world is raising concerns around privacy and could pose a threat to any organization with respect to regulatory compliance. Further complicating the issue are multiple data systems, shadow IT, and the use of personal devices (BYOD).
WHY CHANGE MANAGEMENT?
When planning a major initiative, it can be tempting to leave Adoption & Change Management off the table, or to create a communications and training schedule and call it change management. The project team and leadership get concerned that involving too many people will slow down the project, randomize users and increase scope.
It’s also assumed that users will want to or at least be capable of adopting the new process or tool with a limited time investment.
While these tendencies are understandable, there’s ample evidence to show that skipping change management actually increases the risk of project failure. (Cost-Benefit Analysis of Change Management (prosci.com)
Before starting any major initiative: deployment, migration, or upgrade, start with your Governance Plan. Projects can kick off and run smoothly for weeks or months until unspoken configuration options need to be discussed and decisions made. Security risks need to be addressed. End user experiences may be looking less than ideal. Nobody knows who’s responsible for what... Cue the major project delays.
5 Reasons Most Technology Projects Fail
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