Microsoft Dynamics 365 and Salesforce are two of the leading Customer Relationship Management (CRM) cloud applications, providing sales and marketing teams with some of the most robust features and capabilities in today's market.
Choosing the CRM system that's right for your organization requires a thorough understanding of what each offer provides out-of-the-box. It is also important to understand the additional add-ons, customizations, and integrations to your existing business systems and the processes available from both services.
Below are some of the features that provide an enhanced experience which position Microsoft Dynamics 365 as a better solution than Salesforce, especially if you are already on Office 365.
Did you know you are already benefiting from machine learning integrated in the online Microsoft applications you use every day? In our last two blog posts we introduced you to the concepts of AI & Machine Learning and Azure Cognitive Services. These articles provide the background and technical details of how the intuitive features are architected, but the result is a growing list of features that Microsoft created to support your day to day productivity.
Check out these features in your Office 365 applications that will help you deliver your best work.
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