For those of you who have selected Office 365 as your go-to cloud subscription service for top of the line Microsoft services and tools, security was probably a top concern. If you opened this article because you are curious to learn more about the security aspects of Office 365, specifically Multi-factor authentication, then you have come to the right place. Multi-factor authentication is a popular term that is thrown around in security conversations, but do you know what it is or what it does? We want to make sure you do!
A key factor in the success or failure of a business is the quality and consistency of its processes.
If a company produces the best widget on the market but its fulfillment process is broken or its customer service department cannot effectively resolve issues, how likely is it that the company’s new customers will become repeat customers?
Given the importance of effective, repeatable processes, we might expect companies would be laser focused on ensuring the quality of their processes. It’s surprising to learn that this is often not the case. Many times, what a company’s management believes is going on – and what is actually happening in the trenches – are sometimes two very different things. The hard truth is that left to themselves, even carefully designed and implemented processes tend to morph over time in response to an evolving business environment.
So how can your organization get and keep a handle on its processes?
Have you heard of artificial intelligence (AI)? If not, you should consider becoming familiar with the topic as it’s a growing field of study in the technology industry. You’ve probably seen examples of artificial intelligence (AI) in popular movies such as Iron Man or The Matrix but there are many everyday examples that you’ve possibly overlooked.
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