Challenge
Our gaming studio client, producer of one of the most popular racing games of all time, needed a better way to communicate with their fan base, as well as gain valuable insight about their most engaged players. Challenge
Our gaming studio client needed to update all support articles in their customer knowledge base, update their Helper training and improve their Live Operations tool. Challenge
Our gaming studio client, producer of one of the most popular game of all time, experienced over 40,000 customer support tickets per week and a backlog of over 60,000. Challenge
To streamline their HR systems and reduce long-term cost our client in the Mutual Insurance industry made the decision to migrate from Peoplesoft to Oracle HCM and needed assistance and strategic guidance to manage the implementation. Challenge
Our Global Logistics client struggled get their cloud initiatives off the ground and needed a partner to guide them through a readiness assessment along with creating a roadmap to get them to the cloud. Challenge
Conducting ongoing technology research to support technology investment strategies our Global Warehouse Retailer client determined they needed a digital dashboard and reporting solution to effectively collect, store and communicate research results to senior stakeholders and business users. Challenge
To support our Global Health Non-Profit client’s goal of improving efficiency in their global health projects they needed accurate data, metrics and reporting to help them visualize their areas needing improvement. Challenge
An intuitive employee and contractor onboarding solution was needed by our Transportation and Distribution client and their six subsidiaries which would provide consistency and transparency. Challenge
Our client’s employee onboarding process was difficult for employees to navigate causing low employee engagement and delays in the onboarding process. They required a solution that would bring all onboarding data into one simple dashboard. Challenge
Our IT Equipment Manufacturer client uses a heavily customized Salesforce environment, updated upon request by an internal IT team. Their hybrid Agile approach creates limited predictability and visibility of the state of deliverables. Challenge
Our $15B retail bank customer needed to replace a 30+ year old homegrown legacy application with a new scalable core banking system that would support aggressive future growth and integration of new banks via rapid acquisitions. Challenge
In guiding our Accounting & Tax Firm client through a Microsoft 365 cloud transformation, governance and data management policies needed to be developed to ensure security and regulatory compliance were enforced. Challenge
Our Engineering client wanted to take advantage of the modern services and applications available in O365 to launch a new process for managing projects but was concerned about governance and adoption as there were previous failed attempts to incorporate SharePoint technologies. Challenge
Our Global Health Non-Profit Client’s rapidly growing team spanning seven locations worldwide had inefficient methods for storing and sharing information with staff and required a collaborative, easy and reliable way for remote staff to access information. Challenge
Our regional utility customer needed a platform to meet stringent Federal regulations to classify and protect their critical cyber assets from sabotage and potentially damaging the nation’s bulk electrical grid system. Challenge
Our Regional Utility customer requested to use cutting-edge technology over their former traditional paper-based brochures and static web pages to better educate consumers on energy efficiency. Challenge
The NW’s largest utility provider needed a solution to address common project information management obstacles. Challenge
Our Global Health Non-profit customer needed to upgrade a critical backend finance system that was the lifeblood of the organization with minimal impact to existing line of business applications. The focus of the new finance solution is to seamlessly connect disparate data sources and ensure accurate transaction processing and to maximize system uptime. Challenge
Our Coffee Retailer customer’s nine legal practice groups spanning intellectual property to employment required a legal matter and contracts management solution to comply with corporate records management standards and policies. Challenge
Our Accounting & Tax Firm customer was looking to improve the cost, efficiency, and agility of its IT services while providing better productivity, communications, and collaboration applications for its employees. Challenge
Our Coffee Retailer legal client needed to migrate 2 terabytes of sensitive data for thirteen legal practice groups and provide intuitive search and navigation capabilities for current and archived information. Challenge
Our Transportation and Distribution client needed to address frustration from employees stemming from an out of date and disorganized intranet which was difficult to access due to an associated broken identity management tool. Challenge
Accounting & Tax Firm client needed to transform their underutilized intranet into a portal to better manage and disseminate important company information to 2,000 employees across regional offices. Challenge
Provide a single point of reference for improved organization and discovery of enterprise-wide information and a central hub for team collaboration across our Educational Software client’s worldwide offices.
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