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Increased employee awareness and readiness from 5 – 48% for our biotech client.
Our biotechnology client was merging two global ERP models & systems into a single solution that spanned 6 global locations and needed to synergize their disparate global team to ensure successful development and rollout.
Pivotal readied the business and provided a full suite of change management capabilities in support of a global ERP implementation, including training, stakeholder workshops, virtual roadshows and communication strategies.
Pivotal developed a change ambassador network and communication strategy that brought together their global team, increased employee awareness and readiness by nearly 10x from 5% to 48% and developed a training strategy focused on adoption of the ERP system and businesses processes to ensure a seamless transition.
Dynamics 365, Articulate 360, Replay 360, Azure AD, Exchange Online, SharePoint Online, Teams